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  1. Documentation
  2. DOCUMENT-1133

PE upgrade information is inadequate

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    Details

    • Type: Improvement
    • Status: Closed
    • Priority: Critical
    • Resolution: Won't Do
    • Component/s: None
    • Labels:
    • Template:
      Docs change request
    • QA Risk Assessment:
      Needs Assessment

      Description

      Problem:

       PE upgrade information is inadequate. Pre & Post check list is not clear. Referred the upgrade cautions but which is not given complete information.

      Suggested improvement:

      https://puppet.com/docs/pe/2019.5/upgrading_pe.html

      Current text :

      Upgrade Cautions: referred the upgrade cautions column but not given the complete information which we have to check before upgrade. 

      Suggested improvement:

      Requesting to provide the PRE & POST Check List of PE upgrade. so that we can able to check what exactly broken and can refer the respective service/config files.

      Moreover would like to add those to possible errors in the doc. 

      Summary:

       I am done the PE upgrade from 2019.1.0 to 2019.5.0 by referring : https://puppet.com/docs/pe/2019.5/upgrading_pe.html

      As we do not have any Pre & Post check list , landed into the below issues.

      1. Puppet tasks are not running due to invalid/old token. Able to execute the tasks once i generate the token. Which not covered in the doc.
      2. Getting Bad gateway 502 error while calling the Status API's for HTTP endpoint. Post upgrade its override by https endpoint which we can able to access without any issue with the port 4433.
        But not mentioned how to enable the HTTP endpoint (port:8123) back. Post upgrade also console_services_plaintext_status_enabled value already true. But still unable to access the Status API with HTTP endpoint. (still issue is open)
      3. Puppet agents are not getting upgrade. As PXP-Agents are not getting shutdown with in 2 mins.  mentioned in the module its a known issue : 
        https://tickets.puppetlabs.com/browse/FM-7628 but i am unable to view the content it. (still issue is open)

       

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            Assignee:
            melissa.amos Melissa Amos
            Reporter:
            vinay.kor vinay
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              Dates

              Created:
              Updated:
              Resolved:

                Zendesk Support