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  1. Documentation
  2. DOCUMENT-1164

[docs issue] PE Directories to exclude from anti-virus scanning

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    Details

    • Type: Improvement
    • Status: Resolved
    • Priority: Normal
    • Resolution: Fixed
    • Component/s: PE
    • Labels:
    • Template:
      Docs change request
    • Story Points:
      1
    • Sprint:
      2020.11.10-12.08
    • QA Risk Assessment:
      Needs Assessment

      Description

      Problem:

      Customer using Trend Anti-Virus experienced extreme performance issues related to the virus scanner.  PE code deployments were extremely slow and timed out frequently.  CD4PE would stop functioning altogether. 

      Suggested improvement:

      https://puppet.com/docs/pe/2019.8/system_configuration.html

      Current text :

      There is no text regarding anti-virus considerations.

      Suggested improvement:

      Provide suggested improvements here. When adding specific text, please bold changes.

      Anti-Virus and Anti-Malware considerations

      Anti-virus and anti-malware software can have an impact on the functioning of Puppet Enterprise in a way which inhibits or prevents proper function.  The following directories are recommended to be excluded from anti-virus  and anti-malware tools which do scanning of disk write operations:

      /etc/puppetlabs
      /opt/puppetlabs

       

      Summary:

       

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            Assignee:
            melissa.amos Melissa Amos
            Reporter:
            bill.wilcox Bill Wilcox
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              Dates

              Created:
              Updated:
              Resolved:

                Zendesk Support