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  1. Puppet Enterprise (moved to puppet.atlassian.net)
  2. ENTERPRISE-502

pe-puppetserver and pe-console-services not starting after reboot on new PE install on Ubuntu 14.04

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Details

    • Bug
    • Status: Resolved
    • Normal
    • Resolution: Fixed
    • PE 3.7.0
    • PE 3.8.0
    • Console
    • None

    • Ubuntu 14.04 LTS x86_64 running in 8GB RAM 1vCPU/1vCore VM on VMWare Workstation 9

    • Monolithic
    • Ubuntu 14.04 (amd64)

    Description

      I installed the PE trial in a VM for a personal test environment. The PE services all seem to come up fine immediately after the install.

      After I reboot the system and wait about 10 minutes, I tried logging into the dashboard/console, and got an Apache 503 error.

      I investigated using service --status-all, and discovered that the pe-puppetserver and pe-console-services services were not running. I looked in the log file for each, and nothing popped out at me as being super obvious. I checked the process list, and didn't see any processes attempting to start...

      So, I manually restarted the services, and they seemed to come up fine.

      I am currently attempting to reproduce the issue again, so I can grab log files.

      Attachments

        1. console-services.log
          31 kB
        2. console-services-access.log
          10 kB
        3. pe-console-services-daemon.log
          11 kB
        4. pe-goodstartup.tar.gz
          12 kB
        5. pe-puppetserver-daemon.log
          7 kB
        6. puppetserver.log
          41 kB

        Issue Links

          is blocked by

          Bug - A problem which impairs or prevents the functions of the product. ENTERPRISE-517 If pe-puppetserver starts before pe-puppet then it fails to start because /var/run/pe-puppet doesn't exist

          • Normal - Regular issue, some loss of functionality under specific circumstances.
          • Resolved

          Bug - A problem which impairs or prevents the functions of the product. ENTERPRISE-483 PE PostgreSQL is started after services which depend on it on EL 6

          • Critical - Crashes, loss of data, severe memory leak.
          • Closed
          relates to

          Bug - A problem which impairs or prevents the functions of the product. ENTERPRISE-425 Order of service starts can cause issues

          • Normal - Regular issue, some loss of functionality under specific circumstances.
          • Resolved

          Bug - A problem which impairs or prevents the functions of the product. ENTERPRISE-494 Potential race condition starting services on Ubuntu

          • Normal - Regular issue, some loss of functionality under specific circumstances.
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. SERVER-336 Puppetserver on EL7 or Ubuntu 14.04 does not always work after a reboot

          • Normal - Regular issue, some loss of functionality under specific circumstances.
          • Closed

          Activity

            People

              Unassigned Unassigned
              cscheib Chris Scheib
              Votes:
              1 Vote for this issue
              Watchers:
              9 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved:

                Zendesk Support