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  1. Puppet Enterprise
  2. ENTERPRISE-891

PE Master install fails with "The node classifier could not be reached" error

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    • Monolithic
    • Ubuntu 12.04 (amd64)
    • All

    Description

      I tried both RHEL (7) and Ubuntu images. I am able to replicate the issue on both instances. I can confirm that the issue exists across platforms and builds. However, I didn't get a chance to test 2015.1 build yet. I used 2016.1 package for both platforms. The installer ceases exactly at the below check point:

      apt-get update -qq
      PuppetDB configured.
      Waiting for Node Classifier to start...
      HTTP_PROXY= http_proxy= HTTPS_PROXY= https_proxy= /opt/puppetlabs/puppet/bin/curl --tlsv1 -s --cacert /etc/puppetlabs/puppet/ssl/certs/ca.pem --key /opt/puppetlabs/server/data/console-services/certs/ichdummypuppet.cloudapp.net.private_key.pem --cert /opt/puppetlabs/server/data/console-services/certs/ichdummypuppet.cloudapp.net.cert.pem https://ichdummypuppet.cloudapp.net:4433/classifier-api/v1/last-class-update | grep -q last_update.
      HTTP_PROXY= http_proxy= HTTPS_PROXY= https_proxy= /opt/puppetlabs/puppet/bin/curl --tlsv1 -s --cacert /etc/puppetlabs/puppet/ssl/certs/ca.pem --key /opt/puppetlabs/server/data/console-services/certs/ichdummypuppet.cloudapp.net.private_key.pem --cert /opt/puppetlabs/server/data/console-services/certs/ichdummypuppet.cloudapp.net.cert.pem https://ichdummypuppet.cloudapp.net:4433/classifier-api/v1/last-class-update | grep -q last_update.
      .....
      And fails with the below:
      !!! WARNING: The node classifier could not be reached; please check the logs in '/var/log/pe-console-services/' for more information.

      Apparently, the issue was reported here (https://tickets.puppetlabs.com/browse/ENTERPRISE-533) and was closed as resolved. But clearly the issue still persists. I tried working around by exporting:

      export no_proxy="127.0.0.1,ichdummypuppet,ichdummypuppet.fq.dn,xx.xx.xxx.x,172.22.0.12"

      But it seems to have little or no effect and the installer still freezes at this point. Any help on this would be great. Thanks.

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              Unassigned Unassigned
              karthik.durairajan Karthik Durairajan
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                Updated:
                Resolved:

                Zendesk Support