[FACT-1257] Facter crashes when attempting to return an empty array - Puppet Jira Server

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Release Notes:
Bug Fix
Release Notes Summary:

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When resolving dmi facts on Windows, if WMI is unable to resolve the Win32_ComputerSystemProduct's Name, Win32_Bios's SerialNumber or Manufacturer it would previously throw an exception and halt the Facter run. It will now fail to resolve specific dmi facts without halting Facter.

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When resolving dmi facts on Windows, if WMI is unable to resolve the Win32_ComputerSystemProduct's Name, Win32_Bios's SerialNumber or Manufacturer it would previously throw an exception and halt the Facter run. It will now fail to resolve specific dmi facts without halting Facter.

Customer reports that intermittently at a rate of about once a week, puppet runs will stall with the following error:

C:\Windows\system32>puppet agent -t

Info: Retrieving pluginfacts

Info: Retrieving plugin

Info: Loading facts

terminate called after throwing an instance of 'facter::util::windows::wmi_exception'

what(): unable to get from empty array of objects

Facter debug output reveals the following additional details:

Debug: Facter: resolving desktop management interface facts.

terminate called after throwing an instance of 'facter::util::windows::wmi_exception'

what(): unable to get from empty array of objects

This application has requested the Runtime to terminate it in an unusual way.

Please contact the application's support team for more information.

The workaround at this point is to reboot the VM.

relates to

FACT-1258 Exceptions thrown while resolving facts should be caught when running inside Ruby