Overview

The memory fact resolves to an error on some AIX 7.1 machines/

Expected result

The memory fact should be present

Actual result

Error encountered in puppet facts --trace:

^[[0;36mDebug: Facter: resolving memory facts.^[[0m

^[[1;31mError: Facter: Facter.value uncaught exception: No such device or address^[[0m

Trace output attached to bug report

Customer impact

Customer attempting to access data from memory structured fact to collate data in custom fact for export to other system results in error:

  xxx_info = Hash[

    "physicalmemory"  => Facter.value(:memory)['system']['total'],

   ...

  ]

^[[1;31mError: Facter: error while resolving custom facts in /opt/puppetlabs/puppet/cache/lib/facter/xxx_info.rb: undefined method `[]' for nil:NilClass

Customer must alter code to workaround this by skipping data collection from memory fact when it is not present, resulting in additional code to maintain and incomplete data being collated in the external system