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  1. Modules
  2. MODULES-10633

puppet_agent : Failed to upgrade agent using puppet task

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    Details

    • Type: Bug
    • Status: Closed
    • Priority: Normal
    • Resolution: Fixed
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: windows
    • Labels:
    • Template:
      MODULES Bug Template
    • Team:
      Night's Watch
    • Sprint:
      NW - 2020-05-13
    • Method Found:
      Needs Assessment
    • Zendesk Ticket IDs:
      38845
    • Zendesk Ticket Count:
      1
    • QA Risk Assessment:
      Needs Assessment

      Description

      Basic Info
      Module Version: Version 3.1.0**
      Puppet Version: 2019.5
      OS Name/Version:

      Puppet Master Version: 2019.5

      Current Agent Version: 6.4.2

      Trying to upgrade the agent from version 6.4.2 to 6.14.0 using puppet task with `puppet_agent::install_powershell` task from module `puppet_agent`

       

      Actual Behavior:

      The task is getting failed with below error message:

      Error: Timed out waiting for status response from old-relay.delivery.puppetlabs.net

      On the agent box(old-relay.delivery.puppetlabs.net), 

      Both puppet agent and pxp-agent services are stopped and the event log viewer shows.

      Application or service 'task_wrapper' could not be shut down.

       

       

       

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              Assignee:
              Unassigned Unassigned
              Reporter:
              selvakumar.subburaj Selvakumar Azhagarsami
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                Dates

                Created:
                Updated:
                Resolved:

                  Zendesk Support