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  1. PuppetDB
  2. PDB-2436

document PDB troubleshooting for support

    Details

    • Type: Task
    • Status: Closed
    • Priority: Normal
    • Resolution: Fixed
    • Affects Version/s: None
    • Fix Version/s: PDB 3.2.5, PDB 4.0.0
    • Component/s: None
    • Labels:
      None
    • Template:
    • Story Points:
      2
    • Sprint:
      PuppetDB 2016-03-09

      Description

      If we frame this right we might be able to do this by beefing up our public doc, but this would mainly be for the benefit of support.

      I think if we got a sample of recent PDB PE support issues that have come up we could extend our existing doc in a number of ways that would help CS troubleshoot PDB issues more quickly/effectively.

      Offhand, I think going over the facts storage model, giving a few postgres queries to diagnose facts issue, and talking about MQ corruption and the ways it shows up would be useful.

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          Activity

            jsd-sla-details-panel

              People

              • Assignee:
                Unassigned
                Reporter:
                wyatt Wyatt Alt
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                Dates

                • Created:
                  Updated:
                  Resolved: