Details
Critical Description
As a result of this issue, using Live Management to return a list of services on 2003 will fail.
Using puppet-agent-1.0.0-x86.msi on win2003r2-i386:
C:\Program Files\Puppet Labs\Puppet\bin>puppet resource service --trace
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Error: Could not run: The system call level is not correct. - QueryServiceConfig2: The system call level is not correct.
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C:/Program Files/Puppet Labs/Puppet/sys/ruby/lib/ruby/gems/2.1.0/gems/win32-service-0.8.6/lib/win32/windows/helper.rb:36:in `raise_windows_error'
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C:/Program Files/Puppet Labs/Puppet/sys/ruby/lib/ruby/gems/2.1.0/gems/win32-service-0.8.6/lib/win32/service.rb:1380:in `get_config2_info'
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C:/Program Files/Puppet Labs/Puppet/sys/ruby/lib/ruby/gems/2.1.0/gems/win32-service-0.8.6/lib/win32/service.rb:1092:in `block in services'
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C:/Program Files/Puppet Labs/Puppet/sys/ruby/lib/ruby/gems/2.1.0/gems/win32-service-0.8.6/lib/win32/service.rb:1037:in `upto'
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C:/Program Files/Puppet Labs/Puppet/sys/ruby/lib/ruby/gems/2.1.0/gems/win32-service-0.8.6/lib/win32/service.rb:1037:in `services'
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C:/Program Files/Puppet Labs/Puppet/puppet/lib/puppet/provider/service/windows.rb:104:in `instances'
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C:/Program Files/Puppet Labs/Puppet/puppet/lib/puppet/type.rb:1143:in `block in instances'
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C:/Program Files/Puppet Labs/Puppet/puppet/lib/puppet/type.rb:1136:in `collect'
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C:/Program Files/Puppet Labs/Puppet/puppet/lib/puppet/type.rb:1136:in `instances'
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Strangely, I can manage a single service resource, just not enumerate all services, or retrieve the current state for a single service:
C:\Program Files\Puppet Labs\Puppet\bin>puppet resource service wuauserv
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Error: Could not run: The system call level is not correct. - QueryServiceConfig
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2: The system call level is not correct.
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C:\Program Files\Puppet Labs\Puppet\bin>puppet resource service wuauserv ensure=stopped
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Notice: /Service[wuauserv]/ensure: ensure changed 'running' to 'stopped'
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service { 'wuauserv':
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ensure => 'stopped',
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}
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C:\Program Files\Puppet Labs\Puppet\bin>puppet resource service wuauserv ensure=running
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Notice: /Service[wuauserv]/ensure: ensure changed 'stopped' to 'running'
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service { 'wuauserv':
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ensure => 'running',
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}
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This is not an issue on 2008r2-x86_64 with either puppet-agent-1.0.0-x86 or x64:
C:\Windows\system32>puppet resource service wuauserv
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service { 'wuauserv':
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ensure => 'running',
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enable => 'true',
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}
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C:\Windows\system32>ruby --version
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ruby 2.1.5p273 (2014-11-13 revision 48405) [i386-mingw32]
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QA Risk Analysis
| Probability | Medium (but how many sites are still running 2003?) |
| Impact | High (invalid data in catalog) |
| Risk Level | Medium |
| Test Level | Unit |
