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Type:
Bug
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Status: Closed
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Priority:
Major
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Resolution: Fixed
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Affects Version/s: PUP 4.7.0, PUP 4.9.4
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Fix Version/s: PUP 5.4.0
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Component/s: None
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Labels:None
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Template:
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Acceptance Criteria:
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Epic Link:
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Sub-team:
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Team:Platform Core
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Sprint:Platform Core KANBAN
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Method Found:Customer Feedback
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CS Priority:Major
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CS Frequency:4 - 50-90% of Customers
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CS Severity:3 - Serious
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CS Business Value:4 - $$$$$
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CS Impact:
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Release Notes:Bug Fix
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Release Notes Summary:Providers that fail in prefetch will now cause the resources that use them to fail and not be evaluated. This will not affect other resources or providers that are not dependent on the failed provider and resources.
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QA Risk Assessment:No Action
It's possible to get a successful agent run report that on closer inspection include errors.
For instance, an error points to a failure with the Chocolatey provider. Because the provider failed out, it did not return a complete list of resources to manage, and the agent run completes successfully on this smaller catalog without raising an alarm.
There is no way for an administrator to notice this problem and correct it without drilling down into green agent reports to confirm whether an error has occurred or not. On large scale deployments this solution rapidly becomes unmanageable.
Agent runs need to return some condition when providers fail that highlights that this has occurred. There needs to be a scaleable way to monitor and report on this kind of failure.
Please add all errors and warnings for consideration as failed run status assignment criteria here.
- relates to
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PUP-8288 Exceptions during transaction evaluate reported as success
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- Closed
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PUP-8962 Type and provider info should be logged when prefetch fails
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- Closed
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- mentioned in
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