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  1. Puppet
  2. PUP-8175

facing problem with puppet-agent on window server 2016.

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    Details

    • Type: Bug
    • Status: Closed
    • Priority: Blocker
    • Resolution: Cannot Reproduce
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Environment:

      windows 2016 server

    • Template:
    • Team:
      Windows
    • Method Found:
      Needs Assessment
    • QA Risk Assessment:
      Needs Assessment

      Description

      Problem -: Puppet run fails on windows server 2016 after installing role - remote desktop session host.

      ************************************************************************************************
      Error: /File[C:/ProgramData/PuppetLabs/puppet/cache/facts.d]: Failed to generate additional resources using 'eval_generate': getaddrinfo: No such host is known.
      Error: /File[C:/ProgramData/PuppetLabs/puppet/cache/facts.d]: Could not evaluate: Could not retrieve file metadata for puppet:///pluginfacts: getaddrinfo: No such host is known.
      Info: Retrieving plugin
      Error: /File[C:/ProgramData/PuppetLabs/puppet/cache/lib]: Failed to generate additional resources using 'eval_generate': getaddrinfo: No such host is known.
      Error: /File[C:/ProgramData/PuppetLabs/puppet/cache/lib]: Could not evaluate: Could not retrieve file metadata for puppet:///plugins: getaddrinfo: No such host is known.
      Info: Loading facts
      Error: Could not retrieve catalog from remote server: getaddrinfo: No such host is known.
      Warning: Not using cache on failed catalog
      Error: Could not retrieve catalog; skipping run
      Error: Could not send report: getaddrinfo: No such host is known.

      *************************************************************************************************

      Observations :

      1) Puppet run is successfully executed before the installation of role - remote desktop session host.
      2) Immediately after installation of RD session host puppet execution fails.
      3) Puppet communicates on port 8140 with master which is verified and open.

      Puppet execution is verified with windows server 2008 which is working fine with the RD session host role. 

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            Assignee:
            Unassigned Unassigned
            Reporter:
            manicche.maxgood Manish Pandey
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              Dates

              Created:
              Updated:
              Resolved:

                Zendesk Support