Details
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Type:
Bug
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Status: Closed
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Priority:
Major
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Resolution: Fixed
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Affects Version/s: PUP 5.3.3
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Fix Version/s: PUP 5.5.3
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Component/s: Functions
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Environment:
Puppet 5.3.3 (PE 2017.2.3) and Ubuntu 16.04
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Template:
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Acceptance Criteria:
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Team:Platform OS
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Sprint:Platform OS Kanban
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Method Found:Customer Feedback
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CS Priority:Normal
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CS Frequency:2 - 5-25% of Customers
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CS Severity:3 - Serious
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CS Business Value:4 - $$$$$
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CS Impact:
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QA Risk Assessment:Needs Assessment
Description
Puppet Version: 5.3.3
Puppet Server Version: 5.3.3
OS Name/Version: Ubuntu 16.04
Describe your issue in as much detail as possible…
In 16.04 when using puppet resource service, it bombs out if some of the services aren't using systemd, and trying to contact upstart, we should be handling this error better
Describe steps to reproduce…
It seems that a vanilla install of Ubuntu 16.x is OK, however when intalling additional Ubuntu packages such as the GUI, we se this error
To reproduce
Install Ubuntu 16.04
Install the desktop packages
sudo apt-get update
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sudo apt-get install ubuntu-desktop
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reboot
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Login via the GUI and open up a terminal or SSH into the server
run puppet resource service
and you will get the error
Debug: Executing '/sbin/initctl list' |
Error: Could not run: #<IO:0x00000000017b6cf8> |
Debug run attached
Desired Behavior:
When the service cannot connect to jumpstart/returns it shouldn't break the command, the error should be handled and the services are returned
Actual Behavior:
The command errors out
Please take a moment and attach any relevant log output and/or manifests. This will help us immensely when troubleshooting the issue.
Attached
