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  1. Puppet
  2. PUP-8714

Puppet Agent doesn't recover from network failure


    • Type: Bug
    • Status: Closed
    • Priority: Major
    • Resolution: Won't Do
    • Affects Version/s: PUP 5.5.1
    • Fix Version/s: None
    • Component/s: None
    • Template:
      PUP Bug Template
    • Team:
      Platform OS
    • Method Found:
      Needs Assessment
    • QA Risk Assessment:
      Needs Assessment


      OS: Centos7 1804

      Install: Puppet agent 5.5.1

      Puppet Server: 5.3.1-1

      systemd Config: ExecStart=/opt/puppetlabs/puppet/bin/puppet agent $PUPPET_EXTRA_OPTS --no-daemonize

      Process: /opt/puppetlabs/puppet/bin/ruby /opt/puppetlabs/puppet/bin/puppet agent --no-daemonize



      After a network failure puppet agent try to connect to the puppet server (and it can not do it since there is a network problem) getting errror (it is expected): 

       Unable to fetch my node definition, but the agent run will continue:
      Failed to open TCP connection to puppet5:8140 (getaddrinfo: Name or service noi known)


      After network is back puppet runs every 30 mins but it still give the same error even though the network service is re-establish

      I can telnet puppet 8140.

      IF I run manually "puppet agent -t" it is successful but the systemd process is still failing.

      If the systemd service runs normally it fails.

      The ONLY option to make it work is to perform a "systemctl restart puppet"

      I perform a tcpdump on port 8140 but nothig is coming out of the systemd process, so it seems as it is stuck with its failure.


      Expected Way of working:

      After network recovery the  pupept agent should connect to the server. It works fine if doing manually and only solution is to restart the process which then works fine.




            • Assignee:
              joaquin386 Joaquin Henriquez Alzola
            • Votes:
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              • Created:

                Zendesk Support