Details
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Type:
Bug
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Status: Accepted
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Priority:
Normal
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Resolution: Unresolved
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Affects Version/s: PUP 5.5.2
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Fix Version/s: None
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Component/s: Windows
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Labels:None
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Environment:
Windows 10 x64
Avast anti virus active
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Template:
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Team:Windows
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Method Found:Needs Assessment
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CS Priority:Reviewed
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QA Risk Assessment:Needs Assessment
Description
Overview
Unable to run puppet agent on windows 10 when Avast anti-virus is active
Expected result
Expect puppet agent to work without error
Actual result
Tons of errors all over the place where the AV agent blocks puppet
C:\WINDOWS\system32>puppet agent -t
Info: Caching certificate for bpm-r1.lan.asio
Info: Caching certificate_revocation_list for ca
Info: Caching certificate for bpm-r1.lan.asio
Info: Using configured environment 'production'
Info: Retrieving pluginfacts
Info: Retrieving plugin
Notice: /File[C:/ProgramData/PuppetLabs/puppet/cache/lib/facter]/ensure: created
Notice: /File[C:/ProgramData/PuppetLabs/puppet/cache/lib/facter/aio_agent_build.rb]/ensure: defined content as '{md5}cdcc1ff07bc245c66cc1d46be56b3af5'
Notice: /File[C:/ProgramData/PuppetLabs/puppet/cache/lib/facter/aio_agent_version.rb]/ensure: defined content as '{md5}d05c8cbf788f47d33efd46a935dda61e'
Error: ReplaceFile(C:/ProgramData/PuppetLabs/puppet/cache/lib/facter/archive_windir.rb, C:/ProgramData/PuppetLabs/puppet/cache/lib/facter/archive_windir.rb20180624-10408-1ezfsm4): Unable to remove the file to be replaced.
Error: /File[C:/ProgramData/PuppetLabs/puppet/cache/lib/facter/archive_windir.rb]/ensure: change from 'absent' to 'file' failed: ReplaceFile(C:/ProgramData/PuppetLabs/puppet/cache/lib/facter/archive_windir.rb, C:/ProgramData/PuppetLabs/puppet/cache/lib/facter/archive_windir.rb20180624-10408-1ezfsm4): Unable to remove the file to be replaced.
Analysis
Disabling all avast shields, Puppet agent works as expected (see screenshot)
Workaround
Remove anti-virus or set exclusions
